Functional Area: Customer Support Work Location: Landing Gear - Oakville
Job Description Summary: Summary: Reporting to the Manger of Business Development, as the Account Manager, you will be responsible for identifying and making strategic recommendations, and manage to completion, a set of tasks and activities that will protect and further the interests of the Actuation Systems Aftermarket business.
Primary Responsibilities:
. Responsible for all day-to-day activities for a designated group of Customers/Territory . Capture and maintain long term contracts with a focus on maximizing sales and OI . Develop and implement market penetration activities including customer management, provisioning recommendations and communication plans. . Lead the development of and transform marketing strategies into business plans to maximize sales, OI and inventory investment. . Make regular customer visits to develop business relationships with key decision makers . Proactively identify and capture target sales accounts. . Conduct market research relating to target markets, growth opportunities, and competitive environment as well as help develop strategic marketing and sales plans from the research . Work with , Manager of Business Development, to integrate objectives in line with the overall strategic sales and marketing plan . Assist in the development of detailed sales forecasts in line with short and long term strategic sales plans . Maintain complete strategic (potential and current) customer profiles. . Evaluate market share/market penetration . Support other Business Development Activities as required
Basic Qualifications: Qualifications: . Bachelor's degree in Business or other relevant technical discipline or a College Diploma in Business or technical discipline and at least 8 years of related experience; MBA preferred . 5 plus years manufacturing industry market research experience . Manufacturing industry experience is required and Aerospace strongly preferred . Strong experience mining and analyzing databases is required (i.e. SAP,ACAS) . Demonstrated experience with ERP systems (i.e. SAP) with the ability to link data strategically . Strong interpersonal and communication skills, including demonstrated experience presenting to senior level audiences . Demonstrated ability to relate to a number of stakeholders at all levels . Travel as required, both nationally and internationally to support the business upto 50% . Goodrich Enterprise Values including Ethical Behavior, Customer Focused Improvement, Accountability & Teamwork and Openness & Trust . Successful candidates must meet all requirements under ITAR and CCGP The following is for internal applicants only. By clicking on, "APPLY" you agree to answer the following questions. 1) Do you have a Bachelor's degree in Business or other relevant technical discipline or a College Diploma in Business or technical discipline and at least 8 years of related experience? 2) Do you have 5 plus years manufacturing industry market research experience? 3) Are you willing to travel as needed to support the business up to 50% of the year, both domestically and internationally? % Travel Required: >90%
