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Address 12207 NE Marx St City Portland State Oregon Zip code 97230 Remote Territory Location
JOB DESCRIPTION
BRIEF POSITION SUMMARY: The Accounts Solutions Representative executes various duties including, inside sales, customer service, VMI and outbound telesales. DUTIES and RESPONSIBILITIES
* Supports Competitive Advantage Program (CAP) customer opportunities to deliver Metalworking growth. * Assists in identification and cross-referencing of product for VMI program. * Resolves customer product and service issues by providing sales-related solutions utilizing the most common source of information. Consults with
other associates to locate alternate sources of information. * Answers inbound calls to sell MSC products, responds to customer needs, under manager’s guidance consistent with MSC standards, culture and
business practices. * Studies MSC’s products/services, sales techniques, and culture, under close guidance of the manager. * Assists branch in large quoting opportunities by sourcing, crossing, and suggesting alternative items. * Identifies additional sales opportunities and reports information to the assigned Account Executive. * Supports all vending solutions in the field. * Fosters the MSC Culture in the branch and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission. * Participates in special projects and performs additional duties as required.*INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are
representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential duties. POSITION REQUIREMENTS
EDUCATION and EXPERIENCE: * A High School Diploma or the equivalent is required. * Associate’s degree or the equivalent is preferred. Bachelor’s degree a plus. * 0-2 years inbound/outbound telephone sales or customer service experience LLS: * Computer literacy and proficiency in word-processing and spreadsheet software is required. * Excellent oral and written communications skills are also required. OTHER REQUIREMENTS: * A valid driver’s license is required. * Position requires 40 - 60% local travel within branch or market territory. * May need to lift up to 50 lbs based on customer needs.