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Customer Service Rep / Planner / Purchasing
Job Number:
38324893
Company Name:
Phoenix Manufacturing Company
Job Location:
Horicon, WI US
Job Categories:
Manufacturing & Production Transportation & Logistics
Salary:
$13.00 - $15.00/hour
Customer Service Rep / Planner / Purchasing
CSR / Planner – Phoenix Mfg. Co.
Description: Phoenix Manufacturing Company is a distribution and light manufacturing business located in Horicon, WI. Phoenix is part of a global multi-plant business with facilities in Mexico, China, and New Hampshire. Phoenix is currently looking for a professional individual in the Customer Service, Planning, and Purchasing fields. The multi-task role will be necessary for supporting expected future growth. This role will be part of a newly transferred business segment. We are looking for the right person to drive this organization for years to come.
This stand alone business executes in the distribution classes of direct, internet, and through other distributors. The business is focused in outdoor power equipment while adding new markets. The primary product lines are pulleys, belts, and assemblies.
Tasks:
Customer Service: answer phones, light technical assistance, checking status of orders
Receive PO’s, Order Entry, Return management, Billing, Handling of website orders
Quote prices along with lead-times
Setup up new items and customers into system, manage credit apps
Schedule trucks for pickup through phone and internet, provide ASN’s to customers
Purchase all inventoried items, and supplies
Manage inventory through developing optimal inventory and cost levels
Requirements:
Required:
2+ years of experience in the distribution or related field
Inventory Management experience
Purchasing experience
Customer service experience
Strong problem solving skills
Strong customer service skills
MRP systems experience
Supply Chain Management knowledge
Preferred:
High school diploma or equivalent
Further technical education is a plus - Preferably operations management oriented
Experience with Microsoft Dynamics GP ERP System
Lean manufacturing practices
Annual inventory plan setup experience for budget purposes