HVAC Field Service Technician - Entry LevelJob Description
Liebert Services is hiring an entry level commercial HVAC field technician for the New York City, NY service area. Candidates must live within 25 miles of NYC or be willing to relocate there at their own expenese to be considered for this HVAC field technician is responsible for the installation, commissioning, scheduled and emergency service on cooling products serviced by Liebert. The field technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. A company vehicle, laptop, blackberry, and tools will be provided. Benefits provided include: health insurance, prescription plans, dental, vacation, paid holidays, 401K and Profit Sharing.
JOB RESPONSIBILITIES:
Render on site and phone assistance to customers.
Communicate with appropriate Technical Support on equipment issues
Implement Field Change Notices (FCN) according to published guidelines
Keep current on Safety Bulletins, Safety Field Change Notices, Field Change
Notices, and Service Tips
Provide accurate and timely reporting according to company guidelines;
Time cards, expense reports, mileage reports, ticket closure, forms, et al.
Maintain individual inventory in accordance with company policy
Maintain company property according to company policies;
Vehicle, credit cards, PPE, test equipment, laptop, pager, cell phone, et al.
Provide proper and adequate communication to internal and external customers
Strive to provide all customers a â??first time fixâ? for their equipment
Maintain customer satisfaction rates according to company guidelines
Capable of making technical and commercial decisions under pressure
Properly evaluate site and equipment for appropriate billing status
Maintain productive utilization rate according to company guidelines
Perform inventory cycle counts according to company guidelines
Job Requirements Required experience
Must have High School Diploma or a accredited GED
1-2 year HVAC Diploma or Technical School Degree
EPA 608 refrigerant license
Familiarity with electrical / electronic test equipment and fundamentals
Familiarity in reading electrical line diagrams and blueprints
Ability to make basic site evaluations
Elementary fix/repair techniques based on directed supervision
Excellent verbal and written communication skills
Basic computer skills including Microsoft Office Word, Outlook, and Excel
Working Conditions
· Some travel is required
· Flexible schedules (weekends, evenings, and holiday)
· Valid driverâ??s license
Additional Company Information
Emerson Network Power, Liebert Services, the world's leading supplier of computer support systems, precision air conditioning and power protection systems. The company has more than eleven manufacturing facilities along with a worldwide network of sales offices, distributors and service centers covering more than 100 countries. In 1987, Liebert Corporation was acquired by Emerson Electric Co., providing the strength and backing of a Fortune 100 company with over 140,000 employees and annual sales of over $24 billion.
Emerson Network Power, Liebert Services is an equal opportunity employer with a written Affirmative Action plan. We will not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, veteran status or genetic information. Emerson is committed to providing a workplace free of any discrimination or harassment.
Contact InformationClick here to apply online
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