Industrial Field Technician I

Industrial Field Technician I

Industrial Field Technician I
Location: Wilmington, NC
Salary Range: DOE
Exempt/Non-Exempt: Non-Exempt
Employment Type: Full Time
Office: Wilmington
Description: PRIMARY FUNCTION:

The primary function of this position is to independently perform advanced repairs on material handling equipment to the customer?s satisfaction while in the field. Perform necessary service, preventative maintenance, repairs, replacements, installations, or re-building of components to restore material handling equipment to proper operation.

ESSENTIAL DUTIES:
- Review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
- Use repair manuals, parts manuals, and parts diagrams to troubleshoot engines, engine fuel systems, transmissions, or other components on material handling equipment.
- Load service truck with parts & equipment needed for field repairs to material handling equipment.
- Use lift trucks, hoist on truck, & other aides to lift or move parts into position to be repaired.
- Use hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on engines, engine fuel systems, transmissions, & other components.
- Perform all necessary safety checks on the equipment per procedures & policy.
- Use miscellaneous resources & computers to reference parts, get information about parts & enter data into record systems.
- Use hand & power tools to disassemble/re assemble parts or equipment, drains fluids into tubs, cleans parts with rags, cleaners.
- Climb up onto, under, & into vehicles, uses hand & power tools to disassemble/re assemble: sheet metal, engines, transmissions, fuel systems, & other parts or equipment.
- Replace pumps, batteries, radiators, bearings, seals, wiring, solenoids, fuel lines, nozzles, tests float valves, glow plugs, alternators.
- Use hoists on service truck to move parts that need to be moved off of vehicle & onto service truck & to move items back to vehicle to be reassembled.
- Use meters, measuring devices, & computers to test & recalibrate equipment, trains operators when necessary, completes warranty paperwork.
- Perform inspections, do preventative maintenance, change oil, replace filters, belts, coolants, hoses, may drain/clean/refill fuel systems.

MINIMUM REQUIREMENTS:

Education:
Must have a high school education or GED.

Work Experience:
Six years of experience with at least two years of experience on Yale, Clark or other similar equipment; Must be proficient in at least two mechanical systems (i.e. transmissions, engines, hydraulics, etc.) for numerous model lines.

Physical:
Must be able to daily and repeatedly stoop, kneel, bend and climb beside, onto and underneath various equipment to perform diagnosis and repairs. Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 100 pounds, as well as use mechanical hoist for heavier parts.


Other:
Must be able to effectively write repair activities on customer work orders. Must have cognitive reasoning and problem solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; Can work independently with minimal supervision. Ability to effectively communicate promoting good customer service.

Field Activity- Must be able to daily operate a service vehicle and drive for extended periods to reach customer?s locations. Must be able to effectively communicate using telephones to receive instructions and to provide service information.

Additional: Field activities require a valid state drivers license (obtain within 30 days of hire a valid license within the state of GPEC?s operation) AND posses a safe driving record, as outlined in our GPEC Motor Vehicle Policy. Some vehicles may require having or obtaining a valid Commercial Drivers License (CDL).



This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.