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For your reference, we have included the original job posting below.
Processing Specialist - Total and Permanent Disability
Job Number:
25940266
Company Name:
National Education Loan Network NELNET
Job Location:
Aurora, CO US
Job Category:
Education, Training, & Library
Salary:
Negotiable
Minimum Education:
High School Diploma
Processing Specialist - Total and Permanent Disability
Basic Job Purpose:
Review and process Total and Permanent Disability applications for The Department of Education to ensure that all information is accurately completed. Provides guidance to borrower on proper completion of application.
Essential Functions:
- Pre-Medical Review of application to verify that all fields have been completed and the doctor has signed the form. - Perform medical review for verification of the physician?s license. - Physician follow-up as necessary for additional information - Calculates Refund Determination based on payments made and application approval dates - Daily processing of all incoming mail (opens mail, routes mail to appropriate persons) - Answer incoming borrower and servicer calls as needed and provides guidance on proper form completion - Adhere to federal guidelines and client policies.
Requirements:
Education:
High School Diploma / Bachelors Degree preferred.
Experience:
3+ years of student loan experience. Knowledge of student loan collections, and student loan servicing regulations.
Training:
Successful completion of OJT.
Skills:
Attention to detail, organizational skills, strong oral and written communications skills. Excellent customer service skills. Word, Excel, and PC skills.
Physical Activities/Working Conditions:
While performing the duties of this job, the employee is required to sit and operate a computer keyboard and/or use other general office equipment on a routine basis
Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Talent Acquisition & Recruiting. Ability to lift and carry weekly reports (up to 10 lbs)