Product Improvement Engineer
Euro-Pro, a pioneer in innovative cleaning solutions and small household appliances, seeks "top talent" professionals to join the teams in Newton, Massachusetts, Montreal, Quebec and China. We have achieved significant market share in the housewares industry with its functional, innovative products and has become one of the leading companies in the sector.
Recent Highlights
• Named to Inc. magazine’s Inc. 5000 list of the fastest-growing private companies in America in 2009 & 2010!
• Dramatic Sales Growth…
* Company revenues have increased by 164% from just over $270MM in fiscal 2007 to nearly $720MM in fiscal 2011!!!
• Euro-Pro is the “Fastest growing, most innovative developer of Home Appliances in the World!”
• Awarded Wal-Mart vendor of the Year for the past 3 consecutive years.
* Most recently in 2010, Euro-Pro was awarded the “Supplier of the Year” f or Soft Goods (out of more than 2,000 suppliers!)
• 2011 Recognized and Received the Vendor of the Year & Partnership award from BJ’s
• In 2010, “Mark and Shark” infomercials had more airtime than Letterman, Oprah and Leno combined.
• For the second year in a row, Euro-Pro has been nominated for The People’s Choice Award for the “Favorite Infomercial of the Year!”
• Innovative & high Quality products…Euro-Pro, a Boston-based developer and marketer of innovative, high quality consumer products for the home and creator of the familiar Shark® and Ninja® brands.
General Responsibilities:
The Product Improvement Engineer is a key technical role responsible for; the validation testing from the concept phase through production, development and implementation of best practices, tracking product quality trends, and continuous product improvement.
The role is responsible for ensuring 100 percent quality and regulatory compliance in accordance with documented procedures for all aspects of functional responsibility.
Product/industry knowledge is a plus and specific area expertise support is often given to other departments as needed. Major challenges of this position include support of the division quality function concurrent with business growth, best business practices, introduction of new products and processes, meeting division continuous improvement goals, and achieving customer satisfaction.
Specific Duties and Responsibilities:
• Executes process improvement plans using a variety of Quality and Continuous Process Improvement tools, including but not limited to Six Sigma, Lean Manufacturing, 5S, SPC, engineering studies, DOE, Gauge R&R, etc.
• Interacts with product development teams in compliance to quality and regulatory requirements in all phases of the product development lifecycle.
• Participate in design reviews, DFMEA, safety reviews, the review of manufacturing, and test documentation to ensure that supplier quality requirements are met.
• Support suppliers in 8D responses and regular quality resolution update meetings, including writing problem investigation reports and reviewing supplier corrective actions.
• Executes plans, procedures, and/or actions to prevent/eliminate product and systemic quality problems.
• Evaluate manufacturability of products and insure manufacturing processes and equipment have sufficient capability to meet customer quality requirements by analyzing capability studies, control charts, and other statistical data.
• Analyze customer complaints and field failures. Coordinates corrective action, follow-up and reporting.
• Develops, documents, and maintain test plans at the component and products levels.
• A knowledge of plastics and/or sheet-metal manufacturing, packaging, contract Far-East manufacturing, consumer packaged goods, or white goods will be helpful in this position.
• Performs a broad variety of tasks in support of product and process design as assigned by the departmental director.
Requirements:
Requirements:
• BSME, BSEE, or technical discipline with 2-5 years experience.
• Demonstrated understanding of product development lifecycles, design change and document change control, product and process verification and validation methodologies, and manufacturing / production process control methodologies.
• Effectively communicate within all levels of the organization around design verification and validation activities; production &process controls; Corrective & Preventive Action (CAPA), consumer complaints, and product improvement activities.
• Proficiency in the areas of statistical principles and applications, qualitative and quantitative data analysis, DOE, Acceptance and Sampling, process improvement/optimization, Gage R&R measuring systems, product reliability and safety, system and product audit, product quality tools such as; six sigma, Lean, and DFR.
• Minimum 1-3 years Quality Assurance, Quality Engineering, Manufacturing Engineering, or Design Engineering experience.
• Excellent oral communication & report, business correspondence & procedure-writing skills.
• Change agent with energy, passion, and enthusiasm to drive change.
• Exceptional analytical, problem solving, and root-cause analysis skills.
• Ability to multi-task and handle tasks with competing priorities effectively.
• External Focus: Understanding customer needs, industry trends, and the competitive landscape in the industry.
• Clear thinker: Simplifying strategy into specific actions with clear accountability, making decisions with speed & accuracy based on best available information & communicating priorities clearly & concisely.
Travel:
Up to 10% domestic and international
Successful behaviors:
• If you are a self motivated individual with strong communication skills, are motivated by the challenges of growing business in a fast paced industry, and are extremely effective in driving corrective and preventive actions, then this highly diverse job is for you.
• If you are a hand’s on team player; with an opportunity to learn and share knowledge between a very dedicated team is desired.
At Euro-Pro, we are driven to be the best in the industry. We are looking for individuals who want to make a difference. We celebrate and reward initiative, creativity, growth, and commitment to our mission. We will provide the challenge and opportunity to apply all aspects of your experience and skills; you provide the energy, passion, and results.
Euro-Pro supports the national policy of Equal Employment Opportunity.
It is our goal at Euro-Pro to recruit applicants for jobs without regard to race, color, religion, national origin, ancestry, age, sex, sexual orientation, handicap, marital status or veteran status.
