For your reference, we have included the original job posting below.
Quality Assurance Analyst
Job Number:
43229717
Company Name:
Mitchell South Dakota Department of Labor and Regulation
Job Location:
Mitchell, SD US
Job Category:
Manufacturing & Production
Minimum Education:
High School Diploma
Quality Assurance Analyst
Job Order ID: 1545198 Openings: 2 Status: Full Time and/or Part Time Hours per Week: Experience Required: 0 months Education Required: High School Diploma Minimum Age: 18 Drivers License Class: 1 - Car/Lt Truck/Moped/Non CDL Vehicle Job Title: Quality Assurance Analyst Salary: Not Specified Duration: Over 150 Days/Permanent Days: Mon, Tue, Wed, Thu, Fri Shift: Day Licenses/Certification: Lifting Requirements: Endorsements:
Desired Skills:
Description: Main responsibilities of monitoring work quality to ensure the highest quality of service is provided, managing the field researcher test case database, and performing internal audit responsibilities in compliance with the ISO 9001:2000 quality management system. Key Responsibilities 1. Monitor incoming and/or outgoing telephone calls to ensure proper communication is occurring with clients, verification sources, etc. 2. Complete the appropriate quality form documenting results of the monitoring session. 3. Review DVS and/or other databases to ensure the information obtained is entered correctly into the system. 4. Provide input to the Quality Manager and/or Department Heads concerning results of the quality assurance efforts.
Worksite Address: Mitchell, SD 57301
Benefits Information: 401K, Dental Insurance, Health Insurance, Holidays, Life Insurance, Long Term Disability, Short Term Disability, UI Coverage, Vacation, Vision