Quality Systems Specialist 1\2
Level 1/2 - Reviews and validates product non-conformances and disposition type, quality procedures and engineering requirements. Supports reviews of program and customer requirements in the development of quality assurance plans. Assists with maintenance of Quality directives, policies, processes, procedures and metrics. Collects data to support analysis of process data, metrics, models and flows to identify root cause of routine problems. Collects data to support research and analysis of performance reports to improve process capability. Provides ideas and concepts for corrective action development. Documents audit results in standard formats. Compiles data and provides recommendations for material review dispositions. Reviews and approves Quality planning changes or disposition of nonconformance hardware products/processes. Works under close supervision.
Competencies
General• Adaptability
Tries to understand changes in work-group tasks, situations, and the department as well as the logic or basis for change; occasionally seeks information about changes affecting their individual job. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow work group members. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
• Communication
Makes an effort to clarify purpose and importance; stresses major points; follows a logical sequence. Tries to keep the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. With guidance from others frames messages in line with audience experience, background, and expectations; tries to use terms, examples, and analogies that are meaningful to the audience. Occasionally seeks input from audience; checks understanding; tries to present message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Interprets messages from others and responds appropriately; at times requires guidance from others on how to respond.
• Continuous Improvement
With guidance from others, reviews routine processes to identify gaps between requirements and current outputs within own work group. Generally identifies potential conditions that contribute to gaps or key variances; tries to explore relationships between conditions and effects; distinguishes causes from symptoms and identifies causes. Occasionally generates basic ideas for solutions; analyzes the effect or impact of each solution on own work group; selects appropriate solutions. Generally tests solutions; gathers feedback on effectiveness; reviews impact on baseline measures; modifies solutions as appropriate to ensure effectiveness.
Technical• Analysis and Corrective Action
Basic - Basic knowledge of root cause analysis and corrective action of non-conformances to reduce scrap, minimize rework, reduce cost and improve quality to meet all requirements. Knowledge of the process for producing product definition data including emergent design changes.
Preferred - General knowledge of root cause analysis and corrective action of non-conformances to reduce scrap, minimize rework, reduce cost and improve quality to meet all requirements. Develops, reviews and approves product definition data including emergent design changes.
• Customer/Supplier Knowledge
Basic - Basic knowledge of customer's/supplier's organization, processes, policies and procedures, products, requirements, capabilities, practices, support resources, preferences, constraints, etc.
Preferred - General knowledge of customer's/supplier's organization, processes, policies and procedures, products, requirements, capabilities, practices, support resources, preferences, constraints, etc.
• Engineering Processes
Basic - Basic knowledge of responsibilities and tasks performed by various Engineering departments/disciplines (e.g., design, test, software, technology, avionics). Basic knowledge of the interaction between departments/ disciplines and how their products/processes affect one another and impact non-engineering processes (e.g., Operations, Logistics, Business).
Preferred - General knowledge of responsibilities and tasks performed by various Engineering departments/disciplines (e.g., design, test, software, technology, avionics). General knowledge of the interaction between departments/ disciplines and how their products/processes affect one another and impact non-engineering processes (e.g., Operations, Logistics, Business).
• Operations Processes
Basic - Basic knowledge of the responsibilities and tasks performed by Operations departments and/or disciplines.
Preferred - General knowledge of the responsibilities and tasks performed by various Operations departments/disciplines (e.g., Fabrication, Assembly, Tooling, Quality, Industrial Engineering, Manufacturing Engineering). General knowledge of the interactions between departments/disciplines and how their products/processes affect one another and impact non-operations processes (e.g., Engineering, Business, Logistics).
• Product Review Process
Basic - Basic knowledge of Universal Product Review (UPR) including Material Review Authorization (MRA), Materials Review Board (MRB) processes, supplier delegated MRB processes (e.g., authorization, qualification, maintenance, disclosure), and post-production review.
Preferred - General knowledge of Universal Product Review (UPR) including Material Review Authorization (MRA), Materials Review Board (MRB) processes, supplier delegated MRB processes (e.g., authorization, qualification, maintenance, disclosure), and post-production review.
• Quality Systems/Standards
Basic - Basic knowledge of the quality system (e.g., Boeing Quality Management System (BQMS), International Organization for Standardization (ISO9001), Aerospace Standard (AS91001).
Preferred - General knowledge of the quality system (e.g., Boeing Quality Management System (BQMS), International Organization for Standardization (ISO9001), Aerospace Standard (AS91001).
Basic Qualifications For ConsiderationDo you have experience with basic Quality Assurance processes and flows?
Do you have experience using Microsoft Office tools?
Do you have experience reading and interpreting engineering drawings?
Typical Education/Experience
Level 1 - Bachelor's degree. Level 2 - Bachelor's degree and typically 3 or more years' related work experience, a Master's degree and typically 1 or more years' related work experience or an equivalent combination of education and experience.
Other Job related information
This position is located in Amarillo Texas and is in support of the V-22 Osprey Program's final assembly and product delivery from the Bell Helicopter Delivery Center.
- Business Unit Defense, Space&Security
- Division Boeing Military Aircraft
- Program Mobility
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/20/2012
