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For your reference, we have included the original job posting below.
Secaucus, NJ - Macy's Logistics and Operations: Director, Operations
Job Number:
43588466
Company Name:
Macy's
Job Location:
Secaucus, NJ US
Job Categories:
Manufacturing & Production Merchandising, Purchasing & Retail
Secaucus, NJ - Macy's Logistics and Operations: Director, Operations
Overview:
Coordinate and oversee the day-to-day management of Receiving operation, poolstock, jobouts, security cage, no read, and other manual processing Secaucus performs for its customers. Manages the daily activities and develops short and long term strategic planning of the operations to ensure facility and organization goals and objectives are achieved.
Responsibilities:
Responsible for the management of the receiving department and all that it entails: Ensuring we meet or exceed our CPH goals and targets, coach and counsel executive direct reports, ensure associate counseling and coaching is taking place
Responsible for generating reports to management
Responsible for ensuring that departments meet or exceed performance requirements in the areas of safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service and execution to plan.
Ability to perform presentations to the retail division and Sr. management when needed
Identify / develop / implement short and long term strategies which enhance profitability, productivity and efficiency for each of the operations departments.
Continually analyze work processes to identify optimization opportunities and implement process improvements.
Develop and maintain a work culture that is successful and committed to superior customer service.
Develop and maintain procedures and metrics that assure customer service satisfaction levels are attained.
Responsible for management of all aspects of inventory control.
Responsible for driving and managing the change associated with organizational growth.
Reviews analyses of activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.
Responsible for the development of training programs and ensures staff understanding of programs.
Provides a safe work environment for staff. Develops and enforces Safe / Smart work practices. Ensures compliance with AOSE and safety program.
Interfaces with IT as primary user on systems development and refinement to improve operations, productivity and service levels.
Performs other related duties, special projects or assignments as required.
Skill Summary:
Ability to build and foster teams, gain commitment from others and effectively manage the decision making process.
Flexible work schedule
Creative problem solving and innovative approaches to complex problems.
Strong analytical and problem-solving skills, with an emphasis on process improvement, installing and maintaining best practices in the operational areas.
Identifying and presenting opportunities for process and solution improvement.
Identify potential new opportunities for business development.
Must possess exceptional leadership, mentoring and coaching skills.
Ability to make sound decisions and manage several processes in a fast paced environment.
Challenges status quo.
Strong oral and written communication skills.
Confidentiality.
Excellent interpersonal skills.
Flexible team player.
Bachelors Degree required
Systems/Technology:
Proficiency in Microsoft Office Required (Word, Excel, Access, Lotus Notes)
Management Skills:
Interpersonal competencies to include: integrity and trust, adaptability, leadership, motivation ability, coaching and mentoring skills, and initiative.
Proactive, responsive, detail-oriented and gets things done.
Business and intellectual competencies to include: industry understanding of warehouse management, negotiation skill, strategic and tactical planning skill, problem analysis skill, staff development skill, written and oral communication skill, and creativity.
Ability to successfully supervise/execute multiple projects simultaneously.
Must possess a management style that empowers and motivates others to achieve a common set of goals.
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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