Updated: 5/19/2012
Senior Systems AnalystRequisition Number 11-0381
Post Date 10/5/2011
Title Senior Systems Analyst
City Solon
State OH
Description Position Summary:
Responsible for the implementation, maintenance, and support of the company computing environment. May work closely with first tier support staff to solve system problems. Ensures smooth integration of all systems in the environment, providing technical support as required. Prepares documentation that will assist in the maintenance and recovery of the systems. May serve as an internal consultant to developers, assisting them in the area of server supports, security, and other development issues that will aid the process.
Key Responsibilities:
. Intermediate level administration of all enterprise LAN systems, including installation, configuration, upgrading, troubleshooting and supporting both server hardware and software, as well as desktop hardware and software.
. Develop close working team-based relationship with Technical Architects and other Systems Administrators to enable efficient management of solutions.
. Participate at an intermediate level in the logical and physical design of systems architecture services.
. Develop operational standards
. Build and monitor servers, maintaining the environment and applications at an intermediate level as required.
. Validate and install Windows operating systems to insure the currency and supportability of the computing environment.
. Implement operating systems and applications patches and service releases as required.
. Implement 3rd party and custom developed applications as required.
. Provide intermediate level technical support to customers and developers during the design and coding of applications
. Diagnose server operation problems and work with hardware support vendor to coordinate server repair
. Demonstrated ability to understand customer plans, problems, processes and requirements.
. Off hours support, as necessary
Position Requirements:
Education:
Bachelor's degree in Business Administration or Computer Science or equivalent experience required
Experience:
4+ years of hands-on experience in Windows operating systems administration, particularly Cluster Server support, security, remote monitoring and support, replication, quota limits, desktop integration, data recovery and system backup, 2+ years of network protocols and directory services such as TCP/IP, LDAP, Active Directory and IPX, 2+ years of experience of hardware server platforms such as HP. Familiar with UNIX or Linux operating systems.
Skills/Knowledge:
Must exhibit a strong orientation in two or more of the following skill sets:
. Windows O/S, VMS
. Internet Information Server, TCP/IP, NetIQ, SMTP, IMAP, MAPI, POP3, LDAP, IMAP4, HTTP, HTTPS, Microsoft Exchange/Outlook or comparable e-mail solution,
. Windows directory (Active Directory) and domain model, Security and authentication model services, Web and database services, Media services, Communication (VPN, RAS, Radius),
. Clustering architecture and distributed client connections over multiple servers (e.g., MSCS). Administrative exposure to Server hardware platforms, such as HP. Administrative exposure to Transaction Server and/or competing products.
. Extensive knowledge of the one of the following database platforms: Microsoft SQL Server, Oracle, Rdb, and Supra.
. Specific Database skills in: Database Set Up and trouble shooting,T-SQL, Stored Procedures, Triggers, Functions, Aspects of High Availability: Clustering, Mirroring , Log Shipping, Backup and Recovery
. SAN/NAS and related mass storage media administration
Knowledge of data management services (i.e., SQLServer) and application management services (i.e., DCOM, .NET) is desirable
I2 Skills and Knowledge
. Strong Windows Administration
. Strong general knowledge around LAN Networks
. Experience with Demand Chain planning
. Experience with Oracle Databases
. Experience with SQL Databases
. Supporting and knowledge regarding the following JDA (formerly I2) applications:
. Supply Chain Planner
. Factory Planner
. Demand Fulfillment
. Inventory Optimization
. The support should around application installs, data loading, work flows, and job scheduling
Critical Competencies:
In addition to overall Emotional Intelligence the following competencies are critical for this role:
. Know Self: Emotional Awareness
. Manage Yourself: Initiative
. Social Savvy: Empathy, Customer Orientation
. Manage Relationships: Communication, Teamwork
Scope of Position:
. Physical Requirements: N/A
. Estimated Budgetary Responsibilities: N/A
. # Direct Reports: N/A
. # Indirect Reports: N/A
. % Of Time Spent Traveling Locally: N/A
. International Responsibilities: N/A
. % Of Time Spent Traveling Internationally: N/A
Requirements Position Requirements:
Education:
Bachelor's degree in Business Administration or Computer Science or equivalent experience required
Experience:
4+ years of hands-on experience in Windows operating systems administration, particularly Cluster Server support, security, remote monitoring and support, replication, quota limits, desktop integration, data recovery and system backup, 2+ years of network protocols and directory services such as TCP/IP, LDAP, Active Directory and IPX, 2+ years of experience of hardware server platforms such as HP. Familiar with UNIX or Linux operating systems.
Skills/Knowledge:
Must exhibit a strong orientation in two or more of the following skill sets:
. Windows O/S, VMS
. Internet Information Server, TCP/IP, NetIQ, SMTP, IMAP, MAPI, POP3, LDAP, IMAP4, HTTP, HTTPS, Microsoft Exchange/Outlook or comparable e-mail solution,
. Windows directory (Active Directory) and domain model, Security and authentication model services, Web and database services, Media services, Communication (VPN, RAS, Radius),
. Clustering architecture and distributed client connections over multiple servers (e.g., MSCS). Administrative exposure to Server hardware platforms, such as HP. Administrative exposure to Transaction Server and/or competing products.
. Extensive knowledge of the one of the following database platforms: Microsoft SQL Server, Oracle, Rdb, and Supra.
. Specific Database skills in: Database Set Up and trouble shooting,T-SQL, Stored Procedures, Triggers, Functions, Aspects of High Availability: Clustering, Mirroring , Log Shipping, Backup and Recovery
. SAN/NAS and related mass storage media administration
Knowledge of data management services (i.e., SQLServer) and application management services (i.e., DCOM, .NET) is desirable
I2 Skills and Knowledge
. Strong Windows Administration
. Strong general knowledge around LAN Networks
. Experience with Demand Chain planning
. Experience with Oracle Databases
. Experience with SQL Databases
. Supporting and knowledge regarding the following JDA (formerly I2) applications:
. Supply Chain Planner
. Factory Planner
. Demand Fulfillment
. Inventory Optimization
. The support should around application installs, data loading, work flows, and job scheduling
Critical Competencies:
In addition to overall Emotional Intelligence the following competencies are critical for this role:
. Know Self: Emotional Awareness
. Manage Yourself: Initiative
. Social Savvy: Empathy, Customer Orientation
. Manage Relationships: Communication, Teamwork
Scope of Position:
. Physical Requirements: N/A
. Estimated Budgetary Responsibilities: N/A
. # Direct Reports: N/A
. # Indirect Reports: N/A
. % Of Time Spent Traveling Locally: N/A
. International Responsibilities: N/A
. % Of Time Spent Traveling Internationally: N/A
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