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For your reference, we have included the original job posting below.
Service & Parts Manager
Job Number:
42581925
Company Name:
Crown Equipment Corporation
Job Location:
Fresno, CA US
Job Category:
Manufacturing & Production
Service & Parts Manager
Service & Parts Manager
Location: CA-Fresno
Functional Area: Parts
Shift: 1st
Reference #: HS004417
Company Description: Crown Equipment Corporation designs, manufactures, distributes, services and supports material handling products that provide customers with superior value. Crown has a network of factory direct sales and service dealers doing business as Crown Lift Trucks. As one of the world's largest lift truck manufacturers, Crown is focused on providing solutions that mean improved performance for our customers.
Job Responsibilities:
* Manage the financial performance of the parts service departments. * Manage inventories located at the branch office, in parts vans, and on consignment. Conduct meetings with parts personnel to coordinate day-to-day activities. Set and review parts inventory levels. Monitor overstocked and understocked parts. Assist with periodic return of overstocked items to corporate office. Review and approve vendor invoices. * Conduct and participate in parts strategy meetings. Assist with account strategy. Participate in product demonstrations. * Develop service and parts strategies and coordinate with sales department. * Oversee service of customer accounts. * Maintain direct contact with current and prospective customers at end user locations. Address customer service issues. * Select, train, develop, and counsel direct reports. * Prepare budget for management approval.
Qualifications: * Five to seven years experience in parts distribution and/or service department preferred. * Experience with the Company preferred. * Minimum of a two year college degree preferred. * Must be proficient in Microsoft Office. * Valid driver’s license, good driving record, & the ability to safely operate lift trucks required. * Completion of a background check, drug screen, & physical required
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
