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For your reference, we have included the original job posting below.
Service Technician Level 2
Job Number:
39082316
Company Name:
RDO Equipment
Job Location:
New Braunfels, TX US
Job Category:
Manufacturing & Production
Service Technician Level 2
Position Title Service Technician Level 2 Job Requisition Number 11-0709 Location New Braunfels Description This individual will be responsible for the effective repair of machinery and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the service technician may work under direct supervision.
Specific duties include:
* Follow all safety rules and regulations in performing work assignments.
* Perform diagnosis and repair.
* Perform reconditioning and repair of all machine systems and components.
* Identify and implement solutions for customer service opportunities in the dealership's area of responsibility
* Maintain technical and product knowledge on all equipment sold within the dealership's area of responsibility.
* Prepare all reports and forms required in conjunction with work assignments.
* Conduct self in the presence of customers so as to present a professional image of the RDO Equipment Co.
* Perform other duties as requested by the Service Manager and assist other department personnel to ensure customer satisfaction.
* Participate in any and all appropriate training.
* Attend all RDO Equipment Co. functions and meetings.
* Follow all policies and procedures as specified in company manuals and as directed in the employee handbook.
Requirements * Excellent mechanical skills
* Set of tools
* Strong computer skills
* Excellent customer service skills
* Ability to assemble and perform maintenance functions on equipment
* Excellent oral communication and written skills
* Strong organizational skills
* Graduation from related diesel technology program (preferred)
