Supplier Quality Specialist 3\4
This position is in support of V-22 Supplier Evaluation Team (SET) activities in Philadelphia.
As a member of the Supplier Evaluation Team, the Supplier Quality Specialist: investigates and resolves supplier-responsible quality issues in the factory and assists with obtaining effective corrective action from suppliers. Provides Supplier Quality representation on Integrated Product Teams (IPT), participates in Lean activities such as Employee Involvement (EI) teaming to define opportunities for reducing supplier risks through early program involvement.
A V-22 SET member: documents and reports audit and assessment results, develops or assists in the development of training materials and other resources to support improvements in supplier performance and productivity. Ensures supplier notifications of quality escapes are processed. Monitors and analyzes supplier performance, supports/leads special assignments leading to the resolution and coordination of solutions to complex supplier issues. Monitors quality, delivery, work in process, systemic issues and program impacts to determine needed actions on supplier performance. Interprets requirements and resolves supplier concerns.
A SET member: improves the quality and affordability of supplied products by providing quality technical expertise to IPTs, Supplier Management, and other functional organizations requiring Supplier Quality interface. Assists with planning quality surveillance activities at suppliers.
Successful SET members demonstrate strong interpersonal and teaming skills, the ability to coordinate with multiple customers and other organizations, and the ability to work in a challenging, multi-tasked dynamic environment. Strong verbal, presentation, data gathering and charting skills are required. The successful candidate for this position will demonstrate a working knowledge of Quality Management Systems (QMS), MES, RCCA and MRB processes in a production environment. Knowledge and experience with AS9100 is preferred. Quality certificates are preferred.
Degree(s) are preferred.
Competencies
General• Adaptability
Understands changes in own and others' work and situations; may be asked to explain the logic or basis for change to less experienced employees; actively seeks information about changes affecting own and fellow employees' jobs. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow interorganizational employees and occasionally to external customers. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
• Communication
Clarifies purpose and importance; stresses major points; follows a logical sequence. Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.
• Customer Focus
Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships; uses information to understand customers' circumstances, problems, expectations, and needs; periodically becomes involved in sharing information with customers to build their understanding of issues and capabilities; considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists higher graded employees and/or project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
• Follow-Up
Consistently builds due dates into assignments and task delegations; clearly and effectively communicates milestones and expected results. Asks questions to obtain relevant information; convenes meetings to review progress and share information; gets feedback on results from those directly involved. Meets formally with fellow work group members, other internal employees and customers to review the results of an assignment, project, or delegated task.
• Managing Work
Identifies critical and less critical activities and tasks within own and other work groups; adjusts priorities when appropriate. Ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively. Allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Uses time effectively and rarely allows irrelevant issues or distractions from interfering with work completion.
Technical• Analysis and Corrective Action
Basic - Complete knowledge of root cause analysis and corrective action of non-conformances to reduce scrap, minimize rework, reduce cost and improve quality to meet all requirements. Develops, reviews and approves product definition data including emergent design changes.
Preferred - Extensive knowledge of root cause analysis and corrective action of non-conformances to reduce scrap, minimize rework, reduce cost and improve quality to meet all requirements. Develops, reviews and approves product definition data including emergent design changes.
• Analytical Skills
Basic - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the department level.
Preferred - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources with clients, customers and/or suppliers.
• Configuration/Data Mgmt
Basic - Complete knowledge of drawing/data systems (e.g., """"used on"""" drawings, part relationships, product data management) and configuration management principles and processes (e.g., part number control, revision level, naming conventions, product identification numbering systems).
Preferred - Extensive and specialized knowledge of drawing/data systems (e.g., """"used on"""" drawings, part relationships, product data management) and configuration management principles and processes (e.g., part number control, revision level, naming conventions, product identification numbering systems).
• Detailed Supplier Knowledge
Basic - Complete knowledge of manufacturing, materials and assembly processes. Has the ability to read blueprints and an understanding of shop practices and manufacturing flow. A fundamental knowledge of business systems for example organizational structure, manufacturing processes, risk mitigation, capacity planning, past/present delivery performance, design definition, program directives, engineering drawings, change memos, wiring diagrams and schematics, functional tests, and supplier data.
Preferred - Extensive knowledge of manufacturing, materials and assembly processes. Has an advanced ability to read blueprints and understands shop practices and manufacturing flow. Extensive knowledge of suppliers' capabilities to support Boeing production including, production, technical, service and design management. Also included is knowledge of business systems for example organizational structure, manufacturing processes, risk mitigation, capacity planning, past/present delivery performance, design definition, program directives, engineering drawings, change memos, wiring diagrams and schematics, functional tests, and supplier data.
• Quality Systems Process
Basic - Complete knowledge and ability to apply knowledge of production quality systems to interpret customer technical concerns. Knowledge of QA (Quality Awareness) organization and procedures used to address customer quality concerns.
Preferred - Extensive, specialized knowledge of production quality systems to analyze and resolve customer technical concerns. Extensive knowledge of QA organizations addressing customer quality concerns.
Basic Qualifications For ConsiderationHave you held position(s) in manufacturing, quality assurance, program or supplier management for at least five years?
Do you have experience working with internal and external customers?
Do you meet the criteria described in the 'Typical Education / Experience' section of this requisition?
Typical Education/Experience
Level 3 - Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience. Level 4 - Bachelor's degree and typically 10 or more years' related work experience, a Master's degree and typically 8 or more years' related work experience or an equivalent combination of education and experience.
Other Job related information
- Business Unit Defense, Space&Security
- Division Operations
- Program Supplier Quality
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/09/2012
