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For your reference, we have included the original job posting below.
Technical Advisor - Service & Parts, California Business Center
Job Number:
42490366
Company Name:
Chrysler Group, LLC
Job Location:
Irvine, CA US
Job Categories:
Manufacturing & Production Merchandising, Purchasing & Retail
Technical Advisor - Service & Parts, California Business Center
The Technical Service Advisor - Service and Parts will be responsible with: assisting Dealer body with repair of problematic vehicles that cannot be resolved through available resources, provide feedback on vehicle quality issues and assist with resolution on current unresolved issues, mentor field personnel on technical and service operations issues, be the technical resource for the Business Center, provide legal representation for Chrysler Group LLC at the local level, support Chrysler Academy's technical training goals and objectives for our Dealer body, counsel dealer body in all aspect of fixed operations, focusing on customer satisfaction, profitability and owner loyalty, conduct Dealer SQT service quality review teams, focus on profitability and additional service department, support Dealer Council, field product training, auto show implementation, Super Guild meetings, etc., ensure proper levels of CPS, equipment, tools and training are met to dealership standards
Basic Qualifications:
• Bachelor's degree in Automotive Technology or have a degree in any related business field with an Associate's degree in Automotive Technology • 1-3 years' experience in automotive technical service • Willing to relocate Preferred Qualifications:
• Dealership experience preferred • Excel in building positive working relationships, customer satisfaction and issue resolution • Self-motivated with demonstrated ability to achieve goals under minimal supervision
Company Description:
Chrysler Group LLC, formed in 2009 from a global strategic alliance with Fiat Group, produces Chrysler, Jeep®, Dodge, Ram and Mopar® vehicles and products. With the resources, technology and worldwide distribution network required to compete on a global scale, the alliance builds on Chrysler’s culture of innovation – first established by Walter P. Chrysler in 1925 – and Fiat’s complementary technology – from a company whose heritage dates back to 1899.
Headquartered in Auburn Hills, Mich., Chrysler Group LLC’s product lineup features some of the world's most recognizable vehicles, including the Chrysler 300, Jeep Wrangler and Ram Truck. Fiat will contribute world-class technology, platforms and powertrains for small- and medium-size cars, allowing Chrysler Group to offer an expanded product line including environmentally friendly vehicles.
