ABM Industries • Battle Creek, MI 49016
Job #2681832125
Overview
Position Summary:
Responsible for the day-to-day parking operations and administrative activities at a single site location in Battle Creek. Leads front-line staff to ensure contract requirements are met.
Essential Duties
Coordinate parking service activities for assigned location. Ensure that services are performed as contracted and at the intended profit margins.
Control supplies, equipment, and personnel necessary to meet customer specifications.
Interact with customers daily to obtain feedback on services and special needs.
Troubleshoot potential problems and concerns.
Conduct quality of service inspections at assigned site.
Develop operational improvement plans and implements process changes within assigned site.
Ensure compliance with company policies and procedures and all federal, state, and local government regulations.
Analyze and supervise in a proactive manner, both the financial and the operational performance of the assigned location.
Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.
Supervises front-line personnel assigned to the site.
Responsible for the overall direction, coordination, and evaluation of personnel within the assigned site.
Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.
Responsible for directing work; appraising performance; rewarding and disciplining subordinates; addressing complaints; and resolving problems.
Perform other duties as assigned - Job duties may be modified at any time.
Minimum Requirements
High School Diploma.
1+ year of supervisory experience, preferably in a service environment
Excellent written and communication skills.
Proficient in Microsoft Office.
REQNUMBER: 84605
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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