Lead Modular Build Systems

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry's largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

This role will primarily be responsible for creating, updating, and finalizing the demand plan of Flex & Smart Panel equipment for each show within the branch's region. They will collaborate with growth, branch operations, and use Freeman tools to accurately project & identify equipment needs for all events. Will be the primary operator and point of contact for our Freeman enterprise inventory system. Role will support the Modular Build Systems team in the warehouse and show site. Show site supervision will be required at times.

Freeman is driven by purpose and our values: integrity, empathy innovation, enthusiasm performance excellence, and collaboration. Being part of the Freeman team, you join us in making moments that matter

This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show site based out of Nashville, TN.

Essential Duties & Responsibilities

• Forecast all modular build systems equipment for upcoming shows using passport, details, history of the show, and communications with growth

• Maintain an accurate forecast demand vs event actuals metrics

• Manage a running & accurate inventory count of relevant equipment

• Identify equipment rollover opportunities & provide insight to upcoming rollover possibilities

• Manage incoming & outgoing logistics for all EIS tracked pieces of equipment

• Use critical thinking to identify substitutions when shortages arise due to heavy volume or logistic issues

• Plan and produce Modular Build Systems, Total Flex Systems, and Truss Structures in accordance with work orders received from Account Executives, the Exhibitor Sales Department and the Exhibitor Services Department while keeping job costs at the lowest possible level and maintaining quality, safety, and customers service standards

• Receive work orders and drawings from the Exhibit Systems Manager

• Review orders and understand which orders are special orders and how to accomplish the final results

• Produce work orders to other departments as needed including custom cut requests for the Carpenter Shop

• Provide accurate information to the Graphics Department for substrate sizes

• Follow-up with items ordered from other departments

• Follow-up to make sure special order materials were received

• Pack and stage all exhibit elements including stock materials and special order items

• Review packing lists

• Forward set-up drawing revisions to detailer

• Review inventory work orders and returns to the Account Executive, Exhibitor Services and/or Sales accurately

• Promote and provide a high level of customer service and handle any issues according to Company guidelines

• Maintain quality control to ensure Company standards are met

• Direct in-house labor, with regard to one-on-one pulling and packing

• Respond promptly to customer needs

• Solicit customer feedback to improve service

• Perform other duties as assigned

Education & Experience

• High School Diploma or equivalent.

• Associate's Degree preferred

• Three (3) years of related experience and/or training.

• Working knowledge of Microsoft Word and Excel.

• Knowledge of Flex & Smart Panel Systems preferred

Certificates, Licenses, Registrations

• Forklift certification may be required.

Travel Requirements

Travel up to 25%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance

• Tuition Reimbursement

• Paid Parental Leave

• Life, Accident and Disability

• Retirement with Company Match

• Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.