Licensed Optician

Responsibilities

• Candidates will spend all day on the optical floor interfacing with patients.

• Candidates are responsible for assisting patients with glasses selection, order pick-ups, adjusting contact lenses, assisting with glasses modifications (changes to frames, lenses, prescriptions, etc.), evaluating prescriptions, pricing insurance out for patients, and supporting any other questions patients might have.

• Candidates will see 20-30 patients per day. Documentation of patient records required, as well.

• This is a patient care driven clinic and not sales oriented.

• Display a professional attitude, greets patients. Interprets optical prescriptions.

• Fits and services optical appliances such as spectacle frames and lenses.

• Operate manual lensometer, auto-lensometer.

• Assists with contact lens insertion and removal training.

• Assists with ordering contact lenses and eyeglasses from vendors.

• Verify and enter billing information. Collect patient payments. Obtain authorizations from insurance companies if necessary.

• Enter and post patient payments.

• Check in eyeglass and contact lens orders (verify prescription meets ANSI standards).

• Answers phone.

• Notifies patients when optical products are ready for pick up.

• Checks on status of orders. Inputs and maintains patient information in the computer and charting systems.

• Mandatory trainings/education meetings, occasionally before 8:00AM or after 5:30PM.

Qualifications

• 1+ years' experience as a licensed optician required

• Must have licensure by North Carolina State Board of Opticians

• Knowledge and understanding of prisms highly preferred

• PEDs experience highly preferred

• Private practice (or Doctor's Office) experience HIGHLY preferred, as this will cut down on required training

• Private practices (Doctor's office) have more extensive workflows (additional steps like filing insurance, ordering product, and verifying prescriptions for doctors, understanding Visual Acuities in prescriptions, troubleshooting issues with lenses rather than simply ordering a new pair). This is a slower, but more intensive and detailed process.

Hours: Monday-Friday from 8:00a-5:00p, no weekends

• Floating to a different NCEENT clinic may be asked if necessary (i.e. staffing shortages) but will be planned in advance. This generally only happens 2x a month. Each facility is about 20 minutes from each other.

Pay Rate: $20.66-31/hour (HR dictates pay rate based on experience, education and internal equity)

Skills

Optical, Customer service, troubleshooting

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ~~~ (~~~) for other accommodation options.