The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ~~~ or connect with us on Facebook, Instagram and Twitter.
Management position at assigned customer site(s), responsible for developing and executing facility management obligations. Leads the operations of facility at the sites by ensuring areas of responsibility meet contractual and KPI objectives along with client expectations.
Leadership - Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance. Ensure facilities services appropriately connects to the Executional Framework. Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved. Reward and recognize employees. Ensure HS&E standards are in place and that they meet or exceed client standards.
Client Relationship - Develop and maintain effective client and customer rapport for mutually beneficial relationship. Deliver and model WEST as the foundation for delivering excellent customer service. Identify client needs and communicate operational progress. Assists with planning and information as the standard selling model (STAR) is utilized with client interactions. Develop facilities program to meet client and customer demands and specifications. Ensure consistent and accurate communication with customer site level leadership which would include monthly business reviews. Support QBRs with any data requests from the RDM.
Financial Performance - Responsible for building revenue and managing budget which includes labor, supplies, equipment and related services/materials as well as ensuring the completion and maintenance of P&L statements. Adopt all Aramark processes and systems and the elimination of custom/manual reports. Understand performance metrics, data, and order and inventory trends; educate teams on key levers to improve margins
Productivity - Implement and maintain customer agenda for facilities initiatives. Create value through efficient operations, appropriate cost controls, and profit management. Full compliance with Operational Excellence fundamentals for facilities and labor targets. Ensures inspections are performed on a regular basis, tracks results, and analyzes metrics for improvements to meet client demands.
Compliance - IFM management model with soft and technical services.
Requires at least 3-5 years experience in a facilities management site level leadership role and 3-5 years experience managing hourly and salaried employees
Bachelor's degree or equivalent experience
Minimum of 2-3 years of experience in Plant Operations Management required
Previous working level experience in an industrial, life sciences or manufacturing environment preferred
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer - Minority/Female/Disability/Veteran
Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.