Title: Operations Manager
Location: DEN Airport, Denver, CO
Annual Pay Range: This is an exempt position and pay ranges from $61,000.00 to $65,000 annually. *The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2023 Employee Benefits | Staff & Management (~~~)
Specific Duties / Essential Job Functions: (Other duties may be assigned.)
Communicate effectively with employees and clients to ensure fulfillment of performance and quality requirements.
Maintain positive relationship with client representatives.
Control cost to ensure profitability of area of responsibility
Ensure clients receive accurate invoices in a timely manner. Follow-up on payment of all invoices.
Responsible for recruiting, hiring and training of all employees in his/her area of responsibility. Ensure this is done in accordance with established procedures and in a cost-effective manner.
Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.
Ensure that duty managers and supervisors are properly trained and understand their assigned duties.
Monitor compliance with contractual and regulatory requirements in area of responsibility
Ensure that payroll is prepared and transmitted in an accurate and timely manner.
Ensure that any injuries, incidents, accidents, etc are documented, reported and processed appropriately.
Monitor safety program within area of responsibility and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards.
Miscellaneous duties as assigned.
( The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
The individual may be required to stand and walk for the majority of the work shift.
Individual may be required to lift up to 25 pounds for the majority of the work shift.
(The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Specific Job Knowledge, Skill, and Ability:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described are representative of the knowledge, skill and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.)
Ability to communicate effectively in the English language.
Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks.
Ability to write routine reports and correspondence.
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Must possess and utilize effective listening skills.
Reasoning Ability :
General Company Requirements:
Employee must comply with the Company's management grooming standards and must wear his or her SIDA badge/Airport ID at all times.
Employee must comply with all guidelines and policies set forth in the Air Serv Corporation Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy. Employee must also comply with regulatory agency requirements, including, but not limited to, the ADA, ACAA, DOT, TSA, FAA, and Federal, State, and Local authorities.
Bachelor's degree or equivalent work experience
Skills / Experience:
3 or more years operations management experience preferred
Customer service experience required
Previous aviation industry experience preferred
Excellent communication and leadership skills
Budgeting, expense control, coaching, mentoring training and scheduling experience
Must meet all requirements to receive required airport badge, including the successful completion of a background check and drug test.
This job description is subject to change at any time at the discretion of management.
Must work schedule as assigned.
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM's comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes - from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.
ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.